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JAYCO'S JAYPLUS
EXTENDED SERVICE AGREMENT
Protect your camper trailer with a JayPlus Service Agreement. Extend the
length of coverage for mechanical breakdown repairs beyond the manufacturer's
warranty with the JayPlus service agreement. You can also increase the resale
value of your camper since the agreement is easily transferable. The JayPlus
service agreement program will provide exceptional service and efficient claims
handling. Service agreement programs for new and used campers include travel
trailers, fifth wheels, pop-up campers and even toy haulers.
Platinum
protection includes standard components and provides a greater level of
protection compared to listed component coverage. Platinum coverage protects all
components except those identified in the coverage booklet as excluded. This
means that all component groups (1-17) are
covered.
Download the complete JayPlus brochure in PDF format (295 KB) by clicking
here.
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1. Chassis Frame.
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Wheelbase frame landing gear; jack; coupler; brackets; hubs; spring hangers; welds; and winch stand. All components in the lift crank system (For Pop-Up
Campers).
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2. Auxiliary Powerplant / Power Steps
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All internally lubricated parts of the powerplant engine; starter; switches; generator electrical components; power converter; inverter; voltage regulator;
gauges; interior monitor / control panel; hydraulic door; and P. C. Board(s). Head and / or cylinder block if damaged by the failure of an internally
lubricated part. Power Step System: coverage is only available for Power Step Systems which are factory-installed or factory-approved dealer-installed.
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3. Suspension
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Wheel bearings; coil and leaf springs; spindles; axle shafts; and actuators. Rubberized suspension components.
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4. Brake System
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Drums; master cylinder; hydraulic or electrical brake actuators; and backing plates.
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5. Seals & Gaskets
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All seals, gaskets, and sealing boots are covered for all covered components of you service agreement.
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6. Water Heater
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Burner assembly; tank; thermostat; thermocouple; gas valve; heating elements; electronic ignition assembly; wiring harness; switches; fittings and
connections; control panel; and P. C. Board(s).
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7. Waste System
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Shower; toilet; sink(s); holding tanks; gate valves; fittings and connections.
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8. Fresh Water System
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Water pump; compressor; water tank; water lines; traps; fittings and connections; and faucets.
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9. Air Conditioning / Ventilation
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Compressor; evaporator; capacitors; relays; thermostat; heat strips; heat pump; condensor; accumulator; expansion valve; receiver dryer; blower motor; switches;
electronic module; pressure cycling switch; ventilation fans; ducts; control panel and P. C. Board(s).
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10. Range & Oven
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Burner assembly; thermostat; thermocouple; burner valves; microwave oven; power hood; L. P. fittings and connections; and P. C. Board(s).
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11. LP Gas System
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Regulators; valves and gauges; mounting brackets; pig tails; gas lines; fittings and shut-off system.
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12. Heating System
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Furnace ignitor; burner assembly; thermocouple; gas valve; thermostat; blower motor; heat pumps; heat strips; L. P. fittings and connections; and P. C.
Board(s).
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13. Refrigerator
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Thermostat; thermocouple; cooling unit; burner assembly; ignitor; L. P. fittings and connections; and P. C. Board(s).
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14. Deluxe Components
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Rear monitor systems; ice maker; freezer; dishwasher; washer / dryer (excluding
belts and hoses); trash compactor; central vacuum cleaner system; external
barbecue; kitchen center. Spot light system; carbon monoxide / smoke detector;
alarm sensors; garbage disposal; electronic / remote entrance; thermometer;
compass; central locking system; awning mechanism (excluding cover); door hinges;
door handles and lock; interior / exterior light fixtures (excluding bulbs);
electrical outlets.
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15. Leveling Jack
System
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Mechanical, electrical, hydraulic Coach leveling system. All components of the
coach leveling jack system are covered by the agreement. Note: coverage is only
available for leveling jack systems which are factory-installed or
factory-approved dealer installed.
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16. Slide-Out Room(s)
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All components of the slide-out room(s) and raised roof extension system are
covered by this agreement, including mechanical, electrical, and hydraulic
components.
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17. Audio / Video
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TV (27" or less); antenna motors; VCR/VCP; rear stereo system (excluding
speakers).
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ADDITIONAL BENEFITS*
Coverage for the following benefits begins on the date you pick up your
camper and your JayPlus Certified Pre-Owned Service Plan begins. Deductibles do
not apply to benefit reimbursement amounts.
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Towing / Road Service (Sign &
Drive)
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Up to $300 per occurrence. Towing costs for vehicle towing the covered travel
trailer are provided. Please see your coverage booklet for details. Road service
includes: jump start, spare replacement, fuel delivery, lock-out service.
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Service Call
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Up to $75 per occurrence.
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Travel Expenses
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Up to $100 per day for meals and lodging, maximum $300 (3 days).
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Food Spoilage
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Up to $75 per occurrence.
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Fuel / L. P. Gas
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Up to $50 per occurrence.
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Manufacturer's Deductible
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Up to $100 per occurrence.
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Deductible Reduction
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$25 deductible reduction if Travel Trailer is returned to selling dealer for
repairs.
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Transferable Coverage
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All the benefits and coverages of you service agreement are fully transferable
to a private subsequent owner. (subject to qualification and transfer fees)
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Repair Services
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Repairs can be performed by the dealer who sold you the service agreement or at
most authorized repair facilities in the United States and Canada.
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Customer ID Cards
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You will receive two wallet-size I. D. cards within 60 days after the purchase
of you service agreement.
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24 / 7 / 365 Claim Assistance
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You will have access to a claims specialist 24 hours a day, 7 days a week, 365
days a year to provide you with claims assistance should a covered mechanical
breakdown occur.
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*Certain additional benefits may not be available in some states due to state
law restrictions. See coverage booklet for exact terms and conditions.
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CONCIERGE
SERVICE BENEFITS
In addition to the above Benefits, the JayPlus Service Agreement also
includes the following Concierge Services:
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Concierge Service
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ATM & Business locators; car rental / hotel / restaurant reservations;
rental car return, guaranteed hotel check in; flight / hotel rebooking (during
an emergency); missed connections coordination; emergency return travel
arrangements; turn-by-turn driving directions; traffic reports; restaurant and
campground referrals; camper storage facility locators; RV personal delivery
service; prescription delivery; wireless device assistance; historical site
& pet care locators; golf course tee time reservations / referrals; ticket
coordination (Theater / Music / Sports); local activities calendar.
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RV Technical Assistance
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Technical diagnosis and instruction from a team of RVIA / ASE / Master Certified
Technicians. This service provides first level assistance with basic
troubleshooting and common operational issues. It addresses concerns such as
power problems, various appliance issues, slideout out room retraction or
extension and much more. (The RV owner or operator performing technical
adjustments or modifications does so at their own risk.)
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Service Assistance Options
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Call to obtain assistance with dealer / repair facility locator services.
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ADDITIONAL
BENEFITS OF PLATINUM PACKAGES
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The following is a list of many of the other components covered by the Platinum package:
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A/C components; assistive devices; automatic electrical switches and electrical
connections; automatic winterize systems; awning hardware; awning motor; awning
wind sensor; back-up alarm (factory installed); body mounts; CD changer (factory
installed); ceiling fans (factory installed) (motor only); cigarette lighter;
circuit breakers; clock 110V (not in VCR); coffee maker (factory installed);
compartment freezers; compartment pneumatic supports; complete Aqua-Hot heating system;
complete Morryde suspension system; control panel for inverter;
converter/inverter complete (except fuses); cooling fan temperature switch; data
ports; delay relay; diesel powered gen set's fuel system; dual cassette player
(factory installed); DVD player (factory installed); electric fireplace;
electrical boxes, wiring, electrical wiring in coach; entrance floor motor;
external entertainment system; external freshwater system; fresh water pressure
tank; fiberglass tub; freezer, refrigerator and icemaker door seals, exterior
door (broken metal only), gas cut-off valve, re-ignitor, solenoid valve
assembly, thermostats, water valve, ice maker (metal only), monitor panel and
harness; front door locks; fuel filler tube and neck (for leaks and cracks
only); furnace limit switch; generator fuel pump/carburetor; generator hour
meter and remote switch; guidebars and rollers; heating and cooling and air
conditioning (roof) metal hoses, metal couplings and fittings, capacitors,
impellers, damper, cable-arm, overload switches, heat element assembly, gas
valve, limit and sail switch, door (metal only), all automatic electrical
switches; holding tank sensors; hot water heater pop-off valve; horn solenoids;
electrical hoses, hydraulic valves and blocks; metal worm gear; intercom
(factory installed); jake brakes; lavatory bowl; L. P. fireplace, burner
assembly, gas valve L.P. gas tanks; lighting control panel; metal spotlight;
metal ash tray; mud flaps; navigational system (factory installed); No Fuss
flush system, OEM electronic key FOBS; over burner, oven hood and fan (metal
only); phone jacks; power cord; Plasma TV (factory installed); range safety
valve, orifice, springs, (worn and broken), range manifold assembly, gas
regulator, valves and range bi-fold cover (metal only), refrigerator 110 volt
heat element; rear garage door system; reverse osmosis water system; roof horn
system; roof TV antenna and head, manual or automated rotators, mercury switch,
elevating gear (metal only), interior metal crank; safe; satellite radio;
satellite system; security systems (factory installed); shore cord retractor;
shower head, shower slide tray arm; solar cells; solar panels; sub floor and
basement compartment gas struts (worn or weak), suspension shackles; swing
hitch; tire pressure monitor, TV (any size); TV antenna (factory installed);
two-piece shower enclosures; water heater orifice, DSI, control valve, re-ignitor,
pressure valve; water purifier (metal only), hot water dispenser (metal only),
water lines and fittings (metal only), drain valves and manifold tube (metal
only), lines (metal only), on/off valve (metal only); weather center (factory
installed); Web TV (factory installed).
**Excluded components are explicitly listed in the coverage booklet.
All coverages are subject to exclusions. See your coverage booklet for
details.
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We make every effort to provide the most complete and accurate information
possible. However, changes may take place without notice and errors can be made.
The program administrator is the final arbiter of the benefits. See coverage
booklet for details.
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